We can transfer from nearly all major card formats including SD cards, CF cards, MicroSD & MiniSD, USB sticks and hard drives.
Our standard file is MP4. However we can transfer to nearly all major codecs / formats on request, including MOV, WMV, FLV, AVI, DNxHD, Quicktime, ProRes, H.264, H.265. We generally recommend an H.264 MP4 for domestic transfers and ProRes MOVs for commercial/archive conversions.
Yes we can but it depends on the type of phone. For Android phones the process is fairly simple; email or call us to discuss. For Apple iPhones, you would need to send us the files using a service such as Dropbox or WeTransfer – call or email us for more details.
We generally put a maximum of 2hrs on to a single DVD. This is to avoid too much compression which directly affects the quality of the video footage. It might therefore be necessary to spread your footge over 2 or 3 discs.
2.5 hrs is the maximum we’d put onto a Blu-Ray disc. This again is too avoid too much compression which affects the quality.
This various depending on length of the video tape or type of codec specified. Our standard MP4 conversion is around 2GB per hour of footage. We hold a stock of various sizes of USB and hard drives to cater for every size of job.
We will only transfer material that the client owns or has permissions to copy.
Yes we always return the originals along with your new USB or DVDs
Drop us an email or call the office, we'll discuss your requirements and make you up an official quote with a unique reference number. If you'd like to drop your items off to us yourself we will arrange a suitable appointment and send you directions on how to find us.
Yes! Call or email the office, we'll talk through your order and email you the official quote and reference number, plus a handy address label. Print these off, include the official quote sheet in your package, wrap them securely and attach the address label to the outside. We’d recommend using a guaranteed tracked & signed service like Royal Mail Special Delivery. Once received, we'll email you to confirm your items safe delivery and proceed to process your order.
We keep our customers orders safely locked away in our large fire rated safe.